Emerald Qipao

DELIVERY

Kindly take note that the processing time for each order takes 2-5 working days (not including shipping). Once the order is processed, shipping will take an additional 2-5 working days.

We provide free shipping with every order.

ORDER TRACKING

Attached below is the tracking link for your parcel status:-

Local Delivery : https://www.tracking.my/couriers/poslaju

Tracking numbers will be provided by email / social apps once shipped.

DO WE ACCEPT RETURNS OR EXCHANGE?

Yes, we do provide returns for all items with terms and conditions applied.

Please take note that SALES ITEMS ARE NON REFUNDABLE & NON EXCHANGABLE*

Dry Clean Preferred: Raw silk can be a bit delicate, so the safest bet is often dry cleaning. Let the professionals work their magic.

Spot Clean: If you have a minor stain, you can spot clean with a gentle silk-friendly detergent. Test it on a small, inconspicuous area first.

Cold Water Rinse: If you must wash it at home, use cold water. Hand wash gently, and avoid wringing or twisting to prevent any damage.

Mild Detergent: Opt for a mild detergent specifically designed for delicate fabrics. Harsh chemicals can be a no-no for raw silk.

Short Soak: Keep soaking time short and sweet. Prolonged soaking might lead to color bleeding or damage.

Air Dry: Lay your raw silk flat to air dry. Avoid direct sunlight, as it can cause the color to fade. Shape it gently to its original form while drying.

Iron with Care: If ironing is necessary, use a low heat setting. Iron the fabric inside out with a pressing cloth to protect its delicate fibers.

Storage Savvy: Store your raw silk items in a cool, dry place. Avoid hanging them, as the weight can distort the shape. Instead, fold them neatly.

Remember, raw silk deserves a gentle touch and a bit of extra love to stay as luxurious as ever!