Haute Héritage Midi Dress

DELIVERY

Kindly take note that the processing time for each order takes 2-5 working days (not including shipping). Once the order is processed, shipping will take an additional 2-5 working days.

We provide free shipping with every order.

ORDER TRACKING

Attached below is the tracking link for your parcel status:-

Local Delivery : https://www.tracking.my/couriers/poslaju

Tracking numbers will be provided by email / social apps once shipped.

DO WE ACCEPT RETURNS OR EXCHANGE?

Yes, we do provide returns for all items with terms and conditions applied.

Please take note that SALES ITEMS ARE NON REFUNDABLE & NON EXCHANGABLE*

Dry Clean Only: Duchess satin is often recommended for dry cleaning. Professional dry cleaning helps preserve the fabric's luster and avoids potential damage.

Avoid Water: Water can leave water spots on satin and alter its texture. Avoid washing it with water unless the care label explicitly states otherwise.

Handle with Clean Hands: When handling Duchess satin, ensure your hands are clean and dry. Oils and dirt from hands can affect the fabric.

Hang with Care: Store your Duchess satin items on padded hangers to maintain their shape. Avoid using clips, as they may leave impressions on the fabric.

Avoid Direct Sunlight: When storing, keep Duchess satin away from direct sunlight to prevent color fading over time.

No Ironing Needed: Duchess satin usually does not require ironing. If necessary, use a low heat setting and a pressing cloth to protect the fabric.

Store in a Breathable Bag: If storing for an extended period, use a breathable garment bag to protect the fabric from dust and potential snags.