Tiffany's Gown

DELIVERY

Kindly take note that the processing time for each order takes 2-5 working days (not including shipping). Once the order is processed, shipping will take an additional 2-5 working days.

We provide free shipping with every order.

ORDER TRACKING

Attached below is the tracking link for your parcel status:-

Local Delivery : https://www.tracking.my/couriers/poslaju

Tracking numbers will be provided by email / social apps once shipped.

DO WE ACCEPT RETURNS OR EXCHANGE?

Yes, we do provide returns for all items with terms and conditions applied.

Please take note that SALES ITEMS ARE NON REFUNDABLE & NON EXCHANGABLE*

Duchess Satin:

Dry Clean Only: Duchess Satin prefers the royal treatment, so dry cleaning is the way to go. Trust the experts to keep it pristine.

Handle with Clean Hands: Make sure your hands are clean and dry when dealing with Duchess Satin. Oils and dirt can be its arch-nemeses.

Hang with Care: Store it on a padded hanger to maintain its luxurious drape. Avoid using clips, as they might leave unwanted marks.

Avoid Water: Water and Duchess Satin don't mix well. Keep it dry and shield it from any potential water-related mishaps.

Beaded Lace:

Spot Clean Gently: For small stains on the beaded lace, opt for a gentle spot clean with mild detergent and a soft cloth. Pat, don't rub, to protect those delicate beads.

Handle with Delicacy: Beaded lace is a delicate beauty. Handle it with care to avoid snagging on sharp objects or jewelry.

No Machine Washing: Keep this exquisite lace away from the washing machine. Handwashing or dry cleaning is the way to preserve its intricate details.

Dry Flat: When drying, lay it flat on a clean, dry towel. Avoid direct sunlight to prevent any fading of the beads and lace.

Store Flat: If you need to store it, lay it flat in a cool, dry place. Folding might cause the lace to lose its shape.

Low Heat Ironing: If ironing is necessary, go for a low heat setting. Iron on the reverse side with a pressing cloth to protect those precious beads.

Remember, these fabrics are like the VIPs of your wardrobe—treat them with the utmost care, and they'll keep dazzling the crowd!